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Last Updated: July 2026
- Read only the black numbers – The row of black numbers (usually 5 digits) shows how many cubic metres of water you have used. This is the only number used for billing.
- Ignore the red pointers or numbers – All red numbers or pointers show decimal places (tenths or hundredths of a cubic metre). They are used for precision testing only and do not appear on your water bill.
- Use the small pointer to check for leaks – Turn off all taps and water appliances, wait 5-10 minutes, and observe the smallest red pointer or small black triangle on the meter. If it is still moving slowly, there may be a hidden leak.
Example: If this month's reading is 125 m³ and last month's was 100 m³, your usage for this period is 25 m³.
Step 1: Locate Your Water Meter
Where to look:
- Most meters are located in the front lawn or near the pavement
- Some may be in the side yard or even the backyard
- Look for a metal or plastic box with a lid marked "Water" or "Water Meter"
How to open it:
- Use a long flathead screwdriver to gently pry from the side of the box
- Wear gloves to protect against hot lids or insects
Step 2: Identify Your Water Meter Type
Digital Water Meter (Most Common)
- LCD or digital display
- May require light activation – if the screen is blank, shine a flashlight on it
- Alternates between total usage and current flow rate
How to read it:
- Look for the black numbers on the display – these are your billing readings
- The display shows your total usage in cubic metres
- Record the black numbers – this is your current meter reading
Example:
If the display shows 00125 m³, you have used 125 cubic metres of water since installation.
Note: If the display shows both black and red numbers, only record the black numbers. Red numbers are decimal places and are not used for billing.
Analogue Water Meter (Pointer-Type)
- Looks like a car odometer with number wheels and rotating pointers
- Has a large sweep hand that moves like a clock hand
- Contains black number wheels (integer part) and red pointers (decimal part)
How to read it:
- Read the black number wheels from left to right – these are your billing reading
- Ignore the red pointers – they show decimal places
Example 1: Single Red Pointer Water Meter (Most Common)
- Read the black numbers (integer part): Read the digits on the black wheels directly. For example, if it shows 00000, that is 0 m³.
- Read the red numbers (decimal part): Read the red wheels directly. For example, 671 means 0.671 m³.
- Read the red pointer (more precise decimal): Check the pointer marked "×0.0001". For example, if it is pointing between 1 and 2, add 0.0001 m³.
- Complete reading: The full reading is 0.6711 m³. However, your bill will only use the integer part: 0 m³.
Example 2: Four Red Pointer Water Meter (More Precise)
- Top or middle: A row of black number wheels (integer part)
- Bottom: 4 red pointers marked "×0.1", "×0.01", "×0.001" and "×0.0001" (decimal parts)
- Read the black numbers (integer part): For example, if the number wheels show 00000, that is 0 m³.
- Read the four red pointers (decimal parts) one by one:
- ×0.1 pointer between 6 and 7 → means 0.6 m³
- ×0.01 pointer between 9 and 0 → means 0.09 m³
- ×0.001 pointer between 6 and 7 → means 0.006 m³
- ×0.0001 pointer between 1 and 2 → means 0.0001 m³
3. Complete reading: The full reading is 0.6961 m³. Again, your bill will only use the integer part: 0 m³.
Tips for reading pointers:
- When a pointer is between two numbers, always read the smaller number. For example, if the pointer is between "5" and "6", read "5".
- Special case: If the pointer is between 9 and 0, read 9, because the pointer has not yet passed the zero mark.
Step 3: Calculate Your Actual Usage
Example: If last month's reading was 100 m³ and this month's is 125 m³, your usage is 25 m³.
Identify your unit of measurement:
- Cubic metres: International standard unit, read directly
- Cubic feet: Reading × 7.48 = gallons
- Gallons: Read directly
- Conversion reference: 100 cubic feet = 748 gallons
Step 4: Perform a Quick Leak Test
Steps:
- Stop all water use: Make sure all taps, toilets, showers, and appliances are completely turned off.
- Find the indicator: Look for the smallest red pointer or a separate black/red small triangle on the meter dial, usually marked "×0.0001" or "LEAK".
- Record the reading: Record the current meter reading.
- Wait: Do not use any water for 20 minutes.
- Read again: Take another reading after 20 minutes.
- Compare: If the small pointer has not moved, there is no leak; if it continues to move slowly, there is a hidden leak.
Common leak sources:
Toilet flapper valves, dripping taps, or underground pipe leaks. It is recommended to have a plumber check them promptly.
Frequently Asked Questions
Q: Why does my water bill not match the reading I see on my meter?
A: There are several possible reasons:
- The utility company's reading date may differ from yours, and usage in between will appear on your bill.
- Bills are usually based on whole cubic metres (black numbers) for billing; decimal places are not included.
- According to international standards (such as OIML R 49 or ISO 4064), meters have a permissible margin of error, which is within normal compliance limits.
Q: What do the technical markings on my meter mean?
A: These are the meter's technical specifications. For example:
- "ISO 4064" – International quality standard
- "PN16" – Maximum working pressure (16 bar)
- "T50" – Maximum water temperature (50°C)
Q: My water meter does not look like the description here. What should I do?
A: There are many water meter designs, but the reading principles are the same. If you are unsure, you can take a photo and send it to us, and our technical team can help you interpret it for free.
About S.H. Meters
For product selection or technical consultation, please contact our technical team.
Email: marketing@shmeters.com
Tel: +86-311-66568000

