Answers to common questions about household smart water meters
One question: There are often water cuts, but there is actually a balance. What is going on?
Answer: At present, smart water meters are used in most high-rise and small high-rise residential communities in the urban area. After on-site inspection and analysis, it is found that this is not entirely the cause of the smart water meter itself. High and small high-rise buildings need to use booster equipment to ensure the water pressure. If the booster pump in the community fails, there will be a water cut, and usually several floors are stopped together. In this case, you can contact the property to deal with it. The smart water meter is a pre-paid water meter. When the water volume is less than 3 tons, it will remind the user to recharge by closing the valve through an early warning. At this time, just press the button on the water meter to continue to use water, or you can dial the 24-hour water supply hotline to operate . There is also a water stoppage caused by external reasons such as emergency repairs of the water supply pipeline. You can find out whether the water supply system is normal through the property or the water supply hotline.


Second question: When the water meter is not using water, it turns and stops. Is there a problem? Is there something leaking?
Answer: From the on-site inspection, there are two situations. One is that the water meter keeps rotating at a faster speed, which means that there may be water leaks in the home, which usually appear in flush toilets, solar water heaters roof tanks, etc.; the other is that the water meter rotates forwards and backwards and rotates intermittently. It shows that there is air in the pipe, and the fluctuation of air pressure causes the fluctuation of the water flow, and the water meter starts to rotate. Judging from experience, faucets that have not been used for a long time, pipes connected to water heaters, etc. are places where air is more likely to exist. If the exhaust valve in the high-rise corridor is not installed properly, the water meter in the household will also rotate. After the air in the pipe is exhausted, the water meter will release from its rotation.

